PRODUCTION
MADE TO ORDER
| Every garment from The House of Scion is created exclusively for you — from the moment your order is confirmed, our craftsmen begin working on your piece. Nothing is held in stock. Nothing is mass-produced. |
PRODUCTION TIMELINE
| Please allow 3 to 5 weeks from order confirmation for your garment to be crafted. This timeline reflects the care and precision each piece demands. Rush production is not available — quality cannot be hurried. |
ORDER CONFIRMATION
| Production begins only after your order is fully confirmed, measurements are verified, and payment is complete. You will receive a confirmation to your registered email address. |
DELIVERY
INTERNATIONAL SHIPPING
| The House of Scion ships worldwide. Shipping cost and estimated delivery time are calculated at checkout based on your location. Delivery typically takes 5 to 14 business days from dispatch, depending on destination and local postal service. |
DISPATCH NOTIFICATION
| Once your garment leaves our atelier, you will receive a dispatch notification with tracking details to your registered email address. |
CUSTOMS & DUTIES
| International orders may be subject to customs duties, taxes, or import fees levied by your country's customs authority. These charges are the responsibility of the recipient and are not included in our pricing or shipping fees. We recommend checking your local customs regulations before placing an order. |
SUPPORT
QUESTIONS ABOUT YOUR ORDER
| For any shipping queries, please reach out to us at communicate@kdscion.com. We are available by email 24/7, and by phone or text at +1 321 945 3452 from 11am to 4pm daily. |
LOST OR DELAYED SHIPMENTS
| If your shipment appears lost or is significantly delayed beyond the estimated delivery window, contact us immediately. We will work with the carrier to resolve the issue and ensure your garment reaches you. |